Customer feedback in one click, for one flat price.
Wrap a link around any word in an email, a Slack or Teams message, a support ticket or a text. Your customer taps it and answers in seconds. Unlimited questions and answers for a flat $99 a year, with nothing to set up.
Free during early access · No credit card needed · Then a flat $99 a year
What your customer sees
Try it - click a word
Tap, confirm, done
How would you describe your experience with Tony today?
What you see
Sample results
Your click just landed
25 answers · 4 mail-scanner clicks filtered out
Watch the answers come in
A weekly, monthly or yearly breakdown of every answer - with known mail-scanner clicks already filtered out.
Answers over time
Known mail scanners filtered out.
Sample data
From question to answers in three steps
No integrations and no code. A question, a message you already know how to send, and a link.
Write the question
Pick a template or start blank. Give each answer a colour, and tick the ones that count as positive.
How satisfied were you with the support you received?
- Very satisfied Positive
- Satisfied Positive
- Neutral
- Dissatisfied
- Very dissatisfied
Paste it into your message
Copy the ready-made message and tweak the wording. Each answer word stays linked, so nothing breaks.
Hi Sam, thanks for chatting with us today.
How satisfied were you with the support you received?
Very satisfied, Satisfied, Neutral, Dissatisfied or Very dissatisfied
Watch the answers come in
See your score move as people answer, with the reasons behind the unhappy ones.
Dissatisfied · Waited two days for a first reply.
The story behind the score
A number tells you how it went. Notes and people tell you why, and who to thank.
Hear why
Anyone who gives an answer you don't count as positive is asked for a quick note. Read them in one tidy list, newest first, and filter it by person.
- Dissatisfied · Priya Priya
- Very dissatisfied · Sam Sam
- Neutral
Sample data
See who earned it
Give each teammate their own link. You see answers and the positive rate for each person, so the right person gets the credit.
| Person | Answers | Positive |
|---|---|---|
| Priya | 48 | 83% |
| Sam | 31 | 74% |
| Jordan | 9 | 56% |
Sample data
What your customer sees
One small page that works on any phone. No account to create and nothing to install.
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Their answer is already selected
They tap a word in your message and land with it chosen. They can change it before they submit.
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A note, when it matters
Optional for good news. Requested when the answer was not positive, so you hear the reason.
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Quiet by design
No cookies and no trackers, and no raw IP address stored.
From the maker
I'm Aleks, an independent software maker in Sydney. I built HelloFeedback because asking "how did that go?" should take one click, not a survey. It's brand new and I'm still looking for the first people to try it. If you do, you'll be talking to me directly, and I'd like to hear what's wrong with it.
Questions, ideas or something broken? Email me at studio@leksinteractive.com or find me on LinkedIn.